REACH Edmonton - Data Driven Futures

REACH Edmonton - Data Driven Futures

The 24/7 Crisis Diversion program is a collaborative partnership between HOPE Mission, Boyle Street Community Services, the Canadian Mental Health Association, the Edmonton Police Services, Alberta Health Services and REACH Edmonton. The program aims to support vulnerable community members who are experiencing a non-emergency crisisby diverting them away from emergency services and towards the proper services and community supports they need. To date, the program has been making an impact in decreasing the strain on emergency services like the police and hospital emergency centres. In 2020, the program aims to further expand and explore how it might better collect and synthesize client data to better inform the system of services that provide support to vulnerable communities. This will involve increased alignment with the Community and Social Services Hotline (211), an integration of the ArcGIS data platform and a partnership with the Community Deployment Dashboard (a City of Edmonton data initiative). REACH is excited and hopeful how these different data initiatives will lead to improved community collaboration, improved data-driven decision making and a safer city for all.af


-d.riven decision making and a safStorer city for all